A global leader in consumer and commercial lending and trade finance, FinServe's growth had stalled Evaluate diverse portfolio of businesses to assess which to grow, rescue or divest; create a growth plan for each remaining business unit; facilitate cross-business collaboration Realign business units into a handful of focused groups; streamline decision-making to improve customer service New market-focused strategy implemented; market cap increases more than 30% in 18 months Revitalizing a venerable lender Problem: A global leader in consumer and commercial lending and trade finance, FinServe's growth had stalled. With a diverse portfolio spanning corporate lending, trade finance, and consumer credit, the client was facing shareholder pressure to improve performance. Cost cutting had stabilized the company's income statement, but the challenge for the CEO was to secure FinServe's future by restoring growth and creating shareholder value.